COVID-19 Safety
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View all articlesCancellations & Refund
- I cancelled a booking but my refund is pending.
- Can I cancel a booking?
- I want to cancel a booking. How can I do it?
Bookings
- What is Instant Confirmation?
- Do I need to print my vouchers?
- What is Included and Excluded in an activity?
- My booking was unsuccessful, but my bank charged the amount. What happened?
- Do I need to carry a Photo ID for the activity?
- How do I use Thrillark?
Payments
- What payment methods are accepted by Thrillark?
- How secure is my payment?
- My payment won't go through. Was it declined?
- What is a Service Fee?